Banco Hipotecario

Improved customer engagement and acquisition, increasing profitability.

Project Overview

Enhance customer acquisition and retention through machine learning-driven product recommendations and risk assessment.

Layman's Explanation

Banco Hipotecario uses AI to better understand customer needs, enabling them to offer relevant products and identify potential risks more efficiently.

Analogy

In banking, it’s like a tailored shopping experience where each customer sees the most relevant products and services, encouraging loyalty and trust.

Details

Banco Hipotecario modernized its data infrastructure using Databricks on Azure, transitioning from a legacy data warehousing setup to a unified, scalable cloud-based data lakehouse architecture. This shift enables efficient data ingestion, robust ETL pipelines, and seamless cross-team collaboration, accelerating the development of ML models. The platform’s recommendation system has significantly boosted customer engagement by personalizing product suggestions, contributing to a 90% increase in cross-sells and reducing acquisition costs by 35%.

Project Novelty

The integrated, cloud-based data lakehouse architecture in finance, particularly for ML-driven cross-sell and acquisition strategies, is innovative and rare.

Project Estimates

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AI-driven predictive models improved a hedge fund's investment strategy, resulting in 161 successful deals within a year.

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Finance & Insurance

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Natural Language Processing

Finance & Legal

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AI-driven credit risk assessment to enhance decision-making and reduce defaults.

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AI-driven credit risk assessment to enhance decision-making and reduce defaults.

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Finance & Legal

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Finance & Insurance

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Classification

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A Customer Lifetime Value (CLV) model for a pet insurance company to improve customer targeting and retention strategies.

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Finance & Insurance

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Build-Custom

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Developed an AI-powered loan insurance tracking system to automate compliance checks and manage insurance policy documents.

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Operations

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Finance & Insurance

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Natural Language Processing

Operations

Operations
US Bank

US Bank

Reduced compliance risks and increased efficiency.

Build-Custom

Automating insurance compliance tracking for loan portfolios to reduce risks and streamline workflows.

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US Bank

Automating insurance compliance tracking for loan portfolios to reduce risks and streamline workflows.

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Operations

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Finance & Insurance

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Natural Language Processing

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Accelerated data processing and improved accuracy.

Build-Custom

Automating financial document processing to improve decision-making efficiency.

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U.S. Investment Fund

Automating financial document processing to improve decision-making efficiency.

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Operations

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Finance & Insurance

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Natural Language Processing

Operations

Operations
Digits

Digits

Improves operational efficiency and enhances client satisfaction for accountants.

Build-Custom

Generating client-specific questions about transactions for accountants.

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Digits

Generating client-specific questions about transactions for accountants.

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Operations

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Finance & Insurance

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Natural Language Processing

IT Security & Data

IT Security & Data
SumUp

SumUp

Improved compliance efficiency and narrative accuracy in AML reporting.

Build-Custom

LLM-driven evaluation is used to assess the accuracy and quality of free-text narratives in anti-money laundering (AML) reports.

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SumUp

LLM-driven evaluation is used to assess the accuracy and quality of free-text narratives in anti-money laundering (AML) reports.

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IT Security & Data

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Finance & Insurance

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Natural Language Processing

Strategy

Strategy
Monzo

Monzo

Enhanced product alignment with customer savings goals and seasonal trends.

Build-Custom

Topic modeling is used to analyze free-text data in customer savings Pots, identifying key savings categories and patterns.

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Monzo

Topic modeling is used to analyze free-text data in customer savings Pots, identifying key savings categories and patterns.

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Strategy

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Finance & Insurance

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Clustering

Operations

Operations
Lemonade

Lemonade

Improved customer satisfaction and operational efficiency in claims processing.

Build-Custom

Lemonade employs machine learning to underwrite insurance policies and settle claims in real-time by using predictive models and fraud detection.

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Lemonade

Lemonade employs machine learning to underwrite insurance policies and settle claims in real-time by using predictive models and fraud detection.

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Operations

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Finance & Insurance

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Classification

IT Security & Data

IT Security & Data
HCLSoftware

HCLSoftware

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Build-Custom

AI-enhanced fraud detection to identify suspicious activity, particularly in combating deepfake-driven fraud.

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HCLSoftware

AI-enhanced fraud detection to identify suspicious activity, particularly in combating deepfake-driven fraud.

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IT Security & Data

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Finance & Insurance

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Anomaly Detection

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Numr CXM

Numr CXM

Enhanced customer retention and reduced churn rate among insurance policyholders.

Build-Custom

Numr CXM applies machine learning to predict customer insurance renewal likelihood based on customer satisfaction and demographic data.

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Numr CXM

Numr CXM applies machine learning to predict customer insurance renewal likelihood based on customer satisfaction and demographic data.

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Strategy

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Finance & Insurance

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Classification

IT Security & Data

IT Security & Data
Feedzai

Feedzai

Build-Custom

Continuously monitor user behavior and device data in real-time to detect potential fraud in digital banking sessions.

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Feedzai

Continuously monitor user behavior and device data in real-time to detect potential fraud in digital banking sessions.

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IT Security & Data

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Finance & Insurance

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Anomaly Detection

IT Security & Data

IT Security & Data
Mostly AI

Mostly AI

Improved compliance and enhanced insurance operations.

Build-Custom

Leverages synthetic data to create high-quality, privacy-safe datasets for training machine learning models in the insurance industry, enabling data sharing and compliance with privacy regulations.

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Mostly AI

Leverages synthetic data to create high-quality, privacy-safe datasets for training machine learning models in the insurance industry, enabling data sharing and compliance with privacy regulations.

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IT Security & Data

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Finance & Insurance

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Generative AI

Strategy

Strategy
Moody's

Moody's

Increased accuracy and speed in financial analysis, enhancing investor decision-making.

Build-Custom

AI-powered analysis tools improve the accuracy and speed of financial data analysis, enabling better investment insights and risk management.

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Moody's

AI-powered analysis tools improve the accuracy and speed of financial data analysis, enabling better investment insights and risk management.

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Strategy

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Finance & Insurance

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Natural Language Processing

IT Security & Data

IT Security & Data
Kensho

Kensho

Accelerated data processing and decision-making in financial analysis.

Build-Custom

Using NLP to analyze unstructured financial data, such as earnings reports, to quickly extract insights and provide clients with actionable information.

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Kensho

Using NLP to analyze unstructured financial data, such as earnings reports, to quickly extract insights and provide clients with actionable information.

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IT Security & Data

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Finance & Insurance

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Natural Language Processing

Operations

Operations
Shift Technology

Shift Technology

Improves claims efficiency and accuracy, saving time and increasing successful recoveries.

Build-Custom

Shift Technology’s generative AI improves document analysis accuracy for insurers, reaching over 95% in claims processing and 90% in subrogation liability assessment.

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Shift Technology

Shift Technology’s generative AI improves document analysis accuracy for insurers, reaching over 95% in claims processing and 90% in subrogation liability assessment.

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Operations

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Finance & Insurance

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Generative AI

IT Security & Data

IT Security & Data
Cash App

Cash App

Improved real-time data accessibility, increasing decision speed across teams.

Build-Custom

Enable scalable and efficient data management for Cash App by using Delta Lake to process Afterpay data in real-time.

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Cash App

Enable scalable and efficient data management for Cash App by using Delta Lake to process Afterpay data in real-time.

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IT Security & Data

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Finance & Insurance

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Real-Time Learning

IT Security & Data

IT Security & Data
Block

Block

Improved data governance efficiency, ensuring compliance and enhancing data access.

Build-Custom

Establish a centralized data governance framework using Unity Catalog to secure customer data and streamline compliance across Block’s subsidiaries.

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Block

Establish a centralized data governance framework using Unity Catalog to secure customer data and streamline compliance across Block’s subsidiaries.

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IT Security & Data

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Finance & Insurance

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Natural Language Processing

Product

Product
Banco Hipotecario

Banco Hipotecario

Improved customer engagement and acquisition, increasing profitability.

Build-Custom

Enhance customer acquisition and retention through machine learning-driven product recommendations and risk assessment.

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Banco Hipotecario

Enhance customer acquisition and retention through machine learning-driven product recommendations and risk assessment.

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Product

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Finance & Insurance

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Recommendation Systems

Engineering

Engineering
Banco Bradesco

Banco Bradesco

Increased operational efficiency and data, reducing time to insights.

Build-Custom

Streamline data analysis workflows by enabling both technical and nontechnical users to leverage AI-driven code assistance for faster, more accurate insights.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Banco Bradesco

Streamline data analysis workflows by enabling both technical and nontechnical users to leverage AI-driven code assistance for faster, more accurate insights.

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Engineering

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Finance & Insurance

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Generative AI

IT Security & Data

IT Security & Data
Zest AI

Zest AI

Increased access to fair lending options and optimized risk management for lenders.

Build-Custom

Zest AI enables lenders to make fair, transparent, and compliant lending decisions through AI-driven credit risk assessment.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Suspendisse varius enim in eros elementum tristique. Duis cursus, mi quis viverra ornare, eros dolor interdum nulla, ut commodo diam libero vitae erat. Aenean faucibus nibh et justo cursus id rutrum lorem imperdiet. Nunc ut sem vitae risus tristique posuere.

Zest AI

Zest AI enables lenders to make fair, transparent, and compliant lending decisions through AI-driven credit risk assessment.

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IT Security & Data

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Finance & Insurance

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Classification